accounts receivable follow up medical billing
Accounts receivable follow-up
Money that has been billed and not paid is accounts receivable. Follow-up is the work of finding out why, while the claim can still be paid.
What follow-up covers
Claims at the payer with no response, claims rejected by the clearinghouse, claims denied and not yet corrected, and claims waiting on the clinic. Each one has an age, counted from the date of service. Balances over 90 days get attention first, because filing limits and payer interest both get worse with time.
Days in A/R is open insurance and patient balances divided by average daily charges. MedFlow’s target is under 35 days. That target is ours. We report your number against it every month.
What follow-up is not
It is not calling a patient about a $20 copay on day three. Patient balances are billed on statements. It is not rewriting a contract. If the allowed amount is what the fee schedule says, the difference is a contractual adjustment, not a collection problem.
It is also not a promise that every old balance will be paid. A claim past the filing limit is a write-off, and we will say so.
Included
- An aging view: 0–30, 31–60, 61–90, 91–120, and older
- Work on insurance claims that have stopped moving
- A list of items only the clinic can answer
- Days in A/R on the monthly report
See what your billing is leaving behind
Share monthly totals. We will tell you where the gaps are. No patient information.