Denials with no owner
A reason code comes back on the remittance and sits there. The claim ages past the filing limit while the front desk rooms the next patient.
For practices with 1–5 providers
Medical billing services for small practices
MedFlow bills insurance for independent primary care, urgent care, and mental health practices, including offices in smaller towns that do not have a billing department. About 5% of insurance collections. The rate is confirmed after a free health check.
Payments that take too long
Days in accounts receivable climb because nobody is working the claims that stopped moving. The deposit looks fine until you notice what never arrived.
No time to bill
The office manager is the biller, the scheduler and the person on the phone. Billing happens after hours, which means it does not happen.
What we do
One team follows the claim from the schedule to the statement. Each service has its own page if you want the detail.
- medical billing servicesMedFlow bills insurance for independent practices that do not have a billing department. We submit claims, work what comes back, and show you what was paid.
- medical coding servicesCoding is how a visit becomes a billable claim. MedFlow codes from the provider’s note, then a person confirms the codes before the claim is built.
- insurance eligibility verification servicesA claim cannot fix coverage that ended last month. We check eligibility before the visit so the front desk can tell the patient what to expect.
- prior authorization servicesPrior authorization is a phone call or a portal that has to happen before the service. We track what is needed, what was submitted, and the number that has to go on the claim.
- denial management servicesA denial is a reason code, not a mood. MedFlow reads the code, routes the claim, and works the ones that can still be paid.
- accounts receivable follow up medical billingMoney that has been billed and not paid is accounts receivable. Follow-up is the work of finding out why, while the claim can still be paid.
- patient statement servicesPatients should be billed for their share, not for the insurer’s discount. MedFlow sends statements for the balance left after insurance, and a way to pay it.
How it works
- Step 1
Billing health check
You share monthly totals only. No patient names. We compare denial rate, collections and days in A/R with MedFlow targets.
- Step 2
Agreement and BAA
A service agreement states the rate. A business associate agreement is signed before we handle any patient information.
- Step 3
Onboarding
Schedule, notes, fee schedule and payer enrollments. We do not ask you to replace your electronic health record.
- Step 4
Monthly reports
Charges, insurance collections, denial rate, days in A/R, and the short list of items only the clinic can answer.
Specialties
primary care billing services
Family medicine and internal medicine are mostly office visits, a short list of procedures, and a long relationship with the same patients. The billing has to keep up with that without a billing department in the back.
urgent care billing services
Urgent care is volume. A clinic can see more patients in a weekend than a primary care office sees in a week. Billing has to keep the same pace, or the accounts receivable is already old on Monday.
mental health billing services
A behavioral health practice bills time, diagnosis, and often an authorization for the next block of sessions. The note has to support the code, and the claim has to carry the approval number.
The software behind the service
These screens are the MedFlow product with fictional sample patients. Nothing here is a real chart. Billing companies can ask for early access. Practices that hire us do not have to buy the software.
Pricing, in one line
About 5% of insurance collections. Final rate is confirmed after the free billing health check. No long contract.
Software for billing companies: Early access. No public price yet.
Read the pricing pageQuestions practices ask first
- Which practices do you bill for?
- Independent practices with one to five providers: primary care, family medicine, internal medicine, urgent care, and mental or behavioral health. We focus on practices in smaller towns and rural areas that do not have a billing department.
- What does the service cost?
- About 5% of insurance collections. The rate is confirmed after a free billing health check. There is no long contract. Patient payments are not part of the percentage.
- What is the free billing health check?
- You share practice totals: monthly claims, charges, collections, denial rate and days in accounts receivable. We compare them with MedFlow targets and tell you where money is likely stuck. Do not send patient names or any patient information.
- When do you see patient information?
- Only after a service agreement and a business associate agreement are signed. The website forms are not that agreement. They ask for your name, the practice, and totals.
See what your billing is leaving behind
Share monthly totals. We will tell you where the gaps are. No patient information.